Shipping & Returns

Shipping Policy

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At MyWellnessLatino, we strive to provide the best possible service for our customers. Our shipping policy is designed to ensure that your order reaches you quickly and safely.

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Shipping rates and times

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Shipping rates and delivery times vary depending on the shipping destination and the weight of your order. We offer several shipping options to choose from at checkout. Please note that delivery times are estimates and may be subject to change due to factors beyond our control.

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Order Processing

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Orders are processed within 1-2 business days after receipt of payment. Once your order has been shipped, you will receive a confirmation email with tracking information.

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International Shipping

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We currently ship to select international destinations. Please note that international shipments may be subject to duties, taxes and customs fees, which are the responsibility of the customer.

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Damaged or lost packages

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If your package arrives damaged or is lost in transit, please contact us immediately so we can help you resolve the problem.

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Return Policy

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Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please follow our return policy guidelines:

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Returns and Exchanges

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We accept returns and exchanges within 30 days from the date of purchase. To be eligible for a return or exchange, the product must be unused, in its original packaging and in the same condition in which you received it.
 

Refunds

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Once your return is received and inspected, we will notify you by email. If your return is approved, your refund will be processed and a credit will be applied to your original payment method within a certain number of days.

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Shipping Costs

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The customer is responsible for shipping costs to return the item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return reaches us.

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Please contact our customer service team if you have any questions or concerns regarding our shipping and returns policy.